The Global Service is the operating method which ensures customers achieve goals in relation to precise quality and cost-effectiveness criteria.
Using GLOBAL SERVICE does not mean relying on a single "Multiservice" provider, but rather adopting a particular management mode, which does not depend on the amount of outsourced services but on the type of contract and the guarantees offered. Reliance on one single operator has many advantages...
Service companies are faced with the global challenges of a market that requires a broader strategic vision in terms of skills and know-how, with well-structured organisations and staff trained to work in terms of Quality.
Gemini is founded
The first certification
The new headquarters
We celebrate 30 years
Training is an important part of organisational management; a tool which permits developing and consolidating the personal skills needed to correctly perform a profession.
For Gemini, training means ensuring the essential upgrading of staff and, therefore, the ability to respond to customer needs in an active and innovative way. In this perspective, the presence of specific training and updating programs is a guarantee for the customer of dealing with well-prepared staff, able to meet...
Some national and international rules provide for certified authorisations and management systems to encode specific procedures. Gemini adopts Corporate Management Systems with reference to the requirements expressed by international standards and has Environmental Authorisations for special waste management.
Membership is voluntary and the certification of management systems is subject to audits carried out by accredited bodies in accordance with specifically agreed regulations.
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